SHIPPING COSTS AND RETURN POLICY

shipping & delivery at LASER AESTHETICS

Orders are shipped to your desired address by our shipping partner DHL. As a DHL Packstation customer, you also have the option of picking up your package 24 hours a day at one of the 2,500 DHL Packstations throughout Germany. Within Germany, your order will be delivered in 1-3 working days.

shipping costs at LASER AESTHETICS

For orders in the LASER ÄSTHETIK online shop, shipping costs of 4.00 EUR per order apply for standard delivery. Please note that orders in our LASER AESTHETICS Online Shop are only delivered within the Federal Republic of Germany.
You can purchase a gift voucher online without any shipping costs. We will send you the voucher code for your gift voucher quickly and easily by separate e-mail after you have completed your order.

your right of withdrawal in LASER AESTHETICS

Of course you have the right to cancel the contract within 14 days without giving any reason. You can find more information about your right of withdrawal here (https://www.laser-aesthetik-instutut.de/ueber-uns/agb).
To exercise your right of withdrawal, please contact our Customer Centre, preferably by telephone or e-mail, and request the return slip for your return:
Phone: 0201 779221 (Mon-Sat, 9am-1pm).
E-mail: info@laser-aesthetik-instiutut.de

4. How do I return the products?

4.1. The return is free of charge for you. In this case, please note the following instructions, which will make it easier for us to handle the return and speed up the process:

4.2. Use the original packaging to return the goods.

4.3. Fill out the requested return slip (you will receive this from our customer centre when you declare your revocation) and stick it on the package.

4.4. Send the package to the following address:
LASER ÄSTHETIK /Ästhetik Partner GmbH
Alfredstr. 51
45130 Essen

5. We will confirm receipt of the return shipment by e-mail.